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How to give and receive feedback that makes your product better

How to give and receive feedback that makes your product better

Giving and receiving feedback is not always easy. Have you ever received a comment about your work that gave you a lump in the throat? Or perhaps you have been on the other side, trying to help a colleague, by pointing out weaknesses in their work, and then they take it personally and start defending themselves instead of listening?

By understanding and implementing a few fundamental principles, feedback can become something you don’t have to dread. It can be something to look forward to instead. Read along to learn more!

First, it’s important to remember why you’d want to comment on others’ work. No, it’s not to make you look smart or humiliate your colleague. It’s to make the product better, together. Always keep this in mind!

How to give and receive feedback that makes your product better

Giving and receiving feedback is not always easy. Have you ever received a comment about your work that gave you a lump in the throat? Or perhaps you have been on the other side, trying to help a colleague, by pointing out weaknesses in their work, and then they take it personally and start defending themselves instead of listening?

By understanding and implementing a few fundamental principles, feedback can become something you don’t have to dread. It can be something to look forward to instead. Read along to learn more!

First, it’s important to remember why you’d want to comment on others’ work. No, it’s not to make you look smart or humiliate your colleague. It’s to make the product better, together. Always keep this in mind!

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The Agency of the Year bronze award shows a developing and trusted partner
The Agency of the Year bronze award shows a developing and trusted partner

Tulus’ customers’ assessment of perceived business value and value for money are both above the industry average. Tulus’ NPS score also moved from good to excellent, reaching 70%. 65% of Tulus customers rate their customer satisfaction as either 9 or 10 and 33% rate it as 8 or 7.