Technical communication
Are you responsible for managing your company’s product documentation, sales support and marketing materials, as well as marketing and communication processes? What about internal guidelines, guides or training materials?
Digital solutions have made managing all this somewhat easier, but technical communication still involves plenty of details to keep track of, update and maintain – especially when everything needs to work in ten different languages!
We share the responsibility with you and bring expertise gained from working with international listed companies.
Guides and training materials
Need e-learning materials or a buyer’s guide? A training platform that needs regular updates and maintenance? We create and maintain clear training materials for different audiences and purposes. This can mean producing interactive training content in five languages or creating a downloadable guide that helps potential customers move forward in their buying journey.
Project communication
Does your project have a finish line three years from now? Long projects need communication throughout the journey. We help you plan and implement project communication that keeps stakeholders informed and involved as the work progresses, with opportunities to provide feedback along the way. Whether the project is internal or external, and it is often both, communication helps people understand what is happening, why it matters and what comes next.
Marketing materials and brand management
The right place for the logo. The right shade of blue. The right version of the right material in every market. Brand management consists of hundreds of details like these, especially when materials are produced across teams, countries and continents. We help keep communication and marketing materials consistent so that old versions, local variations and small errors do not gradually pull the brand in different directions.
Our brand police are enthusiastic and ready for action.
Product documentation
If you have dozens or even hundreds of products, or product information changes frequently, keeping documentation up to date can take a significant amount of time.
We help with the updates themselves, but also with improving the processes and concepts behind them. The aim is to make product documentation easier to maintain and the finished material clear and useful for the people who need it.
Technical images and diagrams
Our graphic designers create precise technical illustrations, diagrams and other visual materials for user manuals and product documentation. The information needs to be technically accurate, but also clear and easy for the user to understand.
Language versions and localisation
Our technical communication experts can manage the process from start to finish, keeping the different versions and details under control. Our experience with global publicly traded companies also gives us a solid understanding of the practicalities involved in adapting materials for different countries and languages.
Managing update processes
Looking for a partner you can trust to take responsibility for both the project management and the practical work involved in a major update process? Our technical communication team works seamlessly in your systems and manages the entire process reliably and efficiently from start to finish – including those 40 tricky details that need to be checked, updated and localised across every system and template.
Internal guidelines and instructions
Do you have internal procedures, company guidelines or safety instructions on your to-do list? Or perhaps you need clear installation instructions or environmental documentation presented in a visually clear, technically accurate and easy-to-use format? We can take care of the whole project, from content creation and language and country versions to graphic design, readability and usability. The aim is to make even detailed technical information clear, accessible and practical for the people who need to use it.
Looking for a precise and dependable partner for your technical communication?
We’ve got your back!
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